All calls to the department of Herault are centralized at this location. Here are coordinated emergency services. Calls are received and processed by the ARMs, Medical Regulation Assistants. Then, depending on the case, the calls are transmitted to an emergency doctor who will decide to trigger and adapt the emergency services. Emergency physicians dealing with calls to assess the seriousness of emergencies and thus deploy the appropriate means. Doctors can follow the progress of care in real time thanks to shared patient files.